About the Company
Text Request is a leading provider of business texting solutions that help companies engage with their customers through text messaging. The company was founded in 2014 and is headquartered in Chattanooga, Tennessee. With a focus on simplicity and effectiveness, Text Request aims to streamline communication processes for businesses of all sizes.
Overview of Products and Services
- Text Request offers a robust platform that allows businesses to send and receive text messages from their existing landline, VoIP, or toll-free phone numbers.
- The platform is equipped with various features such as message templates, group messaging, contact management, and analytics tools.
- Text Request also provides API integration capabilities for businesses looking to incorporate text messaging into their existing systems.
Key Features and Benefits
- Two-way texting: Enables businesses to have real-time conversations with customers via text messaging.
- Scheduled messaging: Allows users to schedule texts in advance for specific dates and times.
- Reporting and analytics: Provides insights into message delivery, open rates, and customer engagement.
- Contact management: Organize contacts into groups and track communication history for each contact.
- Message templates: Save time by creating pre-written message templates for common customer inquiries.
Pricing and Value
- Text Request offers competitive pricing plans based on the number of texts sent and received per month.
- Plans range from small businesses to enterprise-level solutions, with customizable options available.
- The platform offers a cost-effective solution for businesses looking to improve customer communication and engagement.
Unique Selling Propositions
- Seamless integration: Text Request seamlessly integrates with existing phone systems and CRM platforms to enhance communication workflows.
- Scalability: The platform is scalable to accommodate businesses of all sizes, from startups to large enterprises.
- Compliance: Text Request ensures compliance with industry regulations such as TCPA and GDPR, giving businesses peace of mind when communicating with customers.
Text Request