About the Company
Hiver is a cloud-based email collaboration platform that helps teams manage shared inboxes like support@ or sales@ right from their Gmail. It was founded in 2011 by Niraj Ranjan Rout and Nitesh Nandy in Bangalore, India.
Overview of Products and Services
Hiver offers a range of products and services to streamline email collaboration and improve team productivity. Some of the key offerings include:
- Shared Inbox: Collaborate on emails as a team directly from Gmail
- Email Notes: Add context to emails with shared notes
- Email Assignments: Easily assign emails to team members
- Email Templates: Create and share email templates for consistent responses
Key Features and Benefits
Hiver provides several key features and benefits to its users, including:
- Streamlined collaboration: Easily manage shared inboxes and collaborate on emails
- Improved productivity: Reduce email response times and eliminate email clutter
- Seamless integration: Works directly within Gmail, no need to switch between different tools
- Enhanced visibility: Track email performance and team productivity with analytics
- Secure access: Maintain data security with role-based access control
Pricing and Value
Hiver offers different pricing plans to cater to the needs of various team sizes and requirements. The pricing is based on a per-user, per-month basis, with discounts available for annual subscriptions. The value proposition of Hiver lies in its ability to streamline email collaboration, improve team efficiency, and provide a centralized platform for managing shared inboxes.
Unique Selling Propositions
Some of the unique selling propositions of Hiver include:
- Seamless integration with Gmail: No need to switch between different tools
- User-friendly interface: Easy to use with no learning curve
- Customizable workflows: Tailor Hiver to suit your team’s specific needs
- Excellent customer support: Dedicated support team to assist with any queries or issues
