About the Company
SurveySparrow is a customer experience platform founded in 2017, with a focus on creating conversational surveys that lead to higher engagement rates and better responses. The company’s goal is to revolutionize the way surveys are conducted by making them more interactive and engaging for both the survey creators and respondents.
Overview of Products and Services
SurveySparrow offers a range of products and services to help businesses collect feedback and gain insights from their customers. Some of the key offerings include:
- Conversational surveys
- NPS (Net Promoter Score) surveys
- Offline kiosk surveys
- Employee engagement surveys
- 360-degree feedback surveys
Key Features and Benefits
- Conversational interface for a more engaging survey experience
- Multi-channel distribution options for reaching a wider audience
- Customizable survey templates to suit different business needs
- Real-time analytics and reporting for quick insights
- Integration with popular CRM and marketing tools for seamless data syncing
Pricing and Value
SurveySparrow offers flexible pricing plans based on the number of responses and features required. Pricing starts at a reasonable rate for small businesses and scales up for larger enterprises. The value of SurveySparrow lies in its ability to provide actionable insights through engaging surveys that lead to higher response rates and better data quality.
Unique Selling Propositions
- Conversational surveys: SurveySparrow stands out for its conversational survey format, which makes the survey-taking experience more interactive and engaging.
- Multi-channel distribution: Businesses can reach their target audience through various channels like email, website, and social media, increasing response rates.
- Real-time analytics: SurveySparrow provides real-time analytics and reporting, allowing businesses to make data-driven decisions quickly.
