About the Company

Capsule is a customer relationship management (CRM) software designed to help businesses manage their relationships with customers and grow their sales. The company was founded in 2009 and is headquartered in Manchester, United Kingdom. Capsule’s mission is to provide a simple and intuitive CRM solution that helps businesses build better relationships with their customers.

Overview of Products and Services

Capsule CRM: A cloud-based CRM platform that allows businesses to store and manage customer contact information, track interactions, manage sales pipelines, and collaborate with team members.
Integrations: Capsule integrates with popular third-party tools such as G Suite, Office 365, Mailchimp, and Xero to streamline workflows and improve productivity.

Key Features and Benefits

Contact Management: Easily store and organize customer contact information in one centralized location.
Sales Pipeline Management: Track leads and opportunities through the sales process to ensure no potential sales slip through the cracks.
Task Management: Assign tasks to team members, set deadlines, and track progress to stay on top of important activities.
Reporting and Analytics: Gain insights into sales performance, customer interactions, and team productivity with customizable reports and dashboards.

Pricing and Value

Capsule offers a variety of pricing plans to cater to businesses of all sizes. The pricing is based on the number of users and features included in each plan. The plans are flexible and scalable, allowing businesses to upgrade or downgrade as needed. Capsule also offers a 30-day free trial so customers can test the platform before committing to a subscription.

Unique Selling Propositions

User-Friendly Interface: Capsule’s intuitive design and user-friendly interface make it easy for businesses to onboard and use the platform with minimal training.
Customizable: Capsule allows businesses to customize fields, tags, and workflows to match their unique business processes and requirements.
Mobility: Access Capsule CRM on-the-go with the mobile app, ensuring that users can manage customer relationships and sales pipelines from anywhere.
Customer Support: Capsule provides excellent customer support through email, phone, and online resources to help users get the most out of the platform.